Refund policy

90-Day Money-Back Guarantee

At Plain Harvest, we want you to feel confident trying our products. We offer a 90-day money-back guarantee on first-time purchases.

If you are not satisfied with your first purchase of a Plain Harvest product, contact us at contact@plainharvest.com within 90 days of delivery.

Important Terms

  • The 90-day guarantee applies only to the first purchase of a specific product.

  • Limited to one refund per product type per customer.

  • Shipping, handling, and optional shipping-protection fees, if applicable, are non-refundable.

  • If you choose to exchange a product, the 90-day money-back guarantee no longer applies to that purchase.

  • Refund and return requests must be approved by Plain Harvest before any product is sent back.

  • Products returned without prior authorization may not be accepted.

Multi-Unit Orders

For approved returns involving a first-time purchase of multiple units, Plain Harvest may require unopened units to be returned as part of the refund process.

If a return of unopened units is required, we will provide return instructions and let you know whether a return shipping label will be provided.

Order Cancellations

If you need to cancel an order, contact us as soon as possible at contact@plainharvest.com.

We will make reasonable efforts to stop the order before it is processed, but cancellations cannot be guaranteed once processing has begun.

Orders that have already shipped cannot be cancelled.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us at contact@plainharvest.com with your order information.

You will not be required to return a damaged or incorrect item if we determine that a replacement is appropriate. We will arrange a replacement at no additional cost.

Exchanges

If an exchange is approved, follow the return instructions provided by our support team. Once the return is accepted, you may place a new order for the replacement product.

Choosing an exchange means the original purchase is no longer eligible for the 90-day money-back guarantee.

Return Instructions

To request a refund or return:

  1. Email contact@plainharvest.com.

  2. Include your order number and reason for the request.

  3. Wait for approval and return instructions before sending anything back.

  4. If a return is required, send the approved items to the address provided by our support team.

Do not send products to an address obtained elsewhere or return products without authorization.

Refund Processing

Approved refunds will be issued to the original payment method.

Depending on your financial institution, additional time may be required for the refund to appear on your statement.

Shipping, handling, expedited-service charges, optional shipping protection, and similar service fees are non-refundable unless required by applicable law.

Policy Changes

Plain Harvest may update this Refund & Return Policy from time to time. Changes become effective when the updated policy is published on our website.

Agreement

By placing an order with Plain Harvest, you acknowledge and agree to this Refund & Return Policy.

Contact

Plain Harvest
Operated by AMBE LLC
Wyoming, United States
Email: contact@plainharvest.com